Akuna Health Products Inc. (from hereon only AKUNA), is committed to protecting your privacy and ensuring the security of the information you submit to us. We have made great efforts to keep your information within our system confidential and secure at all times. Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. Our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

By using our site, you consent to our Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page.

Ways We Use Your Information

Any and all information entered on the website or submitted to AKUNA is collected and stored through AKUNA. Any and all of the information including your name and e-mail address, may be used in one of the following ways:

• To process and notify you of the status of your transactions
• To send periodic e-mails of the latest information about our company, events and product specials
• To improve our website based on the information and feedback we receive from you
• To improve customer service

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purposes of delivering the purchased product or service requested by you.

Financial Information

We use your financial information, such as your account or credit card number, ONLY for billing purposes AND none of your personal payment information is stored anywhere electronically nor in hard-copy.

Cookies

A cookie is a small piece of information that is stored by your browser on your computer’s hard drive. AKUNA uses cookies for the purposes of uniquely identifying our users, retrieving user details for each visit and securing their personal information. The cookies also enable AKUNA to track your processed purchases without requiring re-entry or re-verification of password and/or personal information on each page of the website.

The cookie is activated when you visit the AKUNA website which is why the cookie is stored on your computer rather than on the AKUNA server. Your privacy and security are not compromised when you accept a cookie from the AKUNA Site. No one can access the information except AKUNA.

Security

AKUNA uses secure sockets layer (SSL) to encrypt the transfer of sensitive information, such as your account password and billing information including credit card, from your web browser to our web server. When you place an order or give us personal information, such as name, address, or payment information, you are automatically on our secure server. Our secure server software encrypts the information you input before it is sent to us to protect your data against unauthorized access. The encryption process protects your information, such as your credit card number, billing and shipping information by scrambling it before it is sent to us from your computer. Once the website receives your transmission, we make commercially reasonable efforts to ensure its security on our system.

Links to Other Web sites

As a resource to our visitors, we may provide links to other websites, which we believe may be useful and meet our high standards. However, AKUNA is not responsible for the contents of such linked websites. In particular, AKUNA is not responsible for the privacy notices or practices provided in such linked websites.

Third Parties

We do not sell your personal information to third parties.

Email & “Opt Out” Policy

We may use your email address provided to contact you regarding the following:

1. User Registration Status (including confirmation of account signup);
2. Order Status and Shipping Notification
3. Online Customer Satisfaction Survey
4. Major changes to the website, addition of new products or services;
5. Promotional and marketing materials that we think you may find useful.

If you no longer wish to receive information about our products or services, you may opt out by submitting your email address to [email protected] or by following the unsubscribe instructions within each email communication.

Access to Personal Information

You have the right to request and obtain from AKUNA the personal information we have on file about you and request a correction of any data that is inaccurate. You may also request AKUNA to inform you of the type of personal information maintained by AKUNA. Requests for access to and correction of personal data or information about AKUNA’s policies and procedures regarding personal data should be addressed in writing at the address listed below.

How to Contact Us

Please contact our Customer Care team for further inquiries at 1-905-848-0428 (TOLL-FREE at 1-877-692-5862) or email us via the online web form at [email protected]. We may be reached Monday to Friday 8:30 AM to 4:30 PM EST/EDT.

Address: Akuna Health Products Inc., Attn: Sales Department, 6581 Kitimat Rd. Unit 8, Mississauga, ON L5N 3T5, Canada.